Telecommunication

Telecom companies face a unique set of challenges with fast growing technology trends and customer demands. Dhanush, with experience in telecom industry extending across Africa, understands telecom industry dynamics and strives to offer you innovative solutions tailor-made to fit your unique requirements.

  • In today's competitive world, Telecom Industry has been facing enormous challenges.

    Current Challenges Faced by Telecom Companies in Africa:

    Rapid changes in telecom environment & technology
    Customer satisfaction
    Fierce competition, mergers & acquitions by telecom majors across Africa
    Limited access to cost effective telecom solutions
    Lack of proper channelling in remote areas of Africa
    Heavy investments for business transformations

    Addressing the challenges, Dhanush has established itself as a viable and credible partner for providing cost effective Telecom Solutions.

    Moreover, with our gamut of service offerings and breadth of knowledge across the telecom domain, we have partnered with leading IT service providers like Oracle for Enterprise Solutions offerings. Further, Telecom companies can now transform business processes and improve operational efficiency with solutions from Dhanush to attain a high value of customer satisfaction.

    Dhanush Telecom Solutions enable companies to offer their customer a delightful experience, while keeping in pace with ever-changing market trends through regulated carrier management. Our solutions help consumers make their business processes become innovative, fast and agile.



  • Dhanush Telecom Services & Solutions portfolio extends below benefits

    Faster time-to-market
    Greater service flexibility
    Enhanced customer satisfaction
    Reduced back office administration costs
    Monitor and improve business performance in real-time
    Maximized ARPU (Average Revenue Per User)
    Accelerated financial and regulatory reporting
    New revenue generating value-added services (VAS)
    Manage network assets efficiently

  • Dhanush is the largest IT Company in Africa with a large pool of senior local consultants across telecom business process, with agile capacity building capability for large scale engagements
    Thorough understanding of African Business Ecosystem, by virtue of executing Telecom projects across continent
    Regionally aligned Global Delivery Model - Around 90% of the project team is derived from local resources with appropriate skillset, ensuring mobilization and utilization of local talent in promoting employment across Africa
    Proven track record with successful end-to-end implementation of Telecom solutions with local experts reviewing every step for major Telco's
    Close working relationship with world's leading IT service providers like IBM, Accenture, KPMG, PwC, Oracle etc.
    Capability of addressing multilingual (English, French, Spanish & Portuguese) engagements with skilled resources available locally in Africa to handle regional requirements
    Proven capability of maximising the revenue, reducing costs and improving operational efficiency through custom solution offerings for telecom service providers across Africa
    Innovative telecom solutions that address the challenges (Customer Loyalty, Declining ARPU, Regulatory Compliance) posed by growing competition
    Maximize reach through Dhanush IT solutions for remote connectivity
    eTOM aligned processes making business decisions easier through a compiled and logically tailored view of "Root Cause-Problem-Solution"
    Stable scalable Service Delivery Platform (SDP) for rapid VAS management